The
online store Thermidor.gr
belongs to the company with the following information: Name
: Νομικός
Κωνσταντίνος Α
Distinctive title: THERMIDOR
Κλιματισμός-Θέρμανση Address:
Filolaou139,
Athens,116
32,
Greece
Tel.: 2107016629 VAT
Number: 023533913
Tax Authority: IZ Athens
Consider the following
terms and conditions before placing your order. We inform you that
before placing your order, you agree to be bound by these rules.
1.
Description of Services Thermidor.gr
provides full services for the acquisition of its products. These
services include online purchase, mail, fax, telephone, confirmation
of your purchase, choice of payment terms, correct packaging, safe
delivery to your place and receipt or invoice.
2.
Order The
amount listed on the site includes VAT. 24%, but transportation costs
are not included. The prices are mentioned on the corresponding page
of the site, where the user chooses the way in which he wants the
shipment / payment to be made, or you can see them in detail in the
receipt that you will receive with your purchase. Thermidor.gr
does not bear any responsibility for anything that happens beyond
what can be checked, ie it is not responsible for loss, delayed
orders or interruption of telephone, electricity, software program or
other systems. Nevertheless, it remains at the disposal of its
users-customers for the smoothing of any problems.
3.
Order Confirmation From
Thermidor.gr
you will receive an update that will confirm your order, within 24
hours of its electronic registration and only then, the order becomes
binding. We urge you to print this page and keep it as proof until
you receive the legal proof of the product. Your order will be
confirmed by e-mail and / or sms. On the receipt that will accompany
your product upon receipt, you will find the full purchase amount,
including all costs and taxes that may be mandatory. If you wish,
there is the possibility of issuing an invoice instead of a simple
receipt, but it must be preceded by a relevant update.
4.
Packing Thermidor.gr
is responsible for ensuring the correct packaging of your products,
each according to its particularities. The packaging includes safety
packaging, both internally and externally, for better protection. If,
however, a product is found upon receipt, which is not even, then
with our charge it will be replaced, after a direct notification by
the customer. Thermidor.gr reserves the right to control the product,
in order to decide on its condition and whether the customer is
responsible or not.
5.
Delivery The
delivery of the products takes place, except in the case of cash on
delivery, after Thermidor.gr receives the entire amount of the order.
Delivery is made immediately from the date of order confirmation.
Delays due to strikes or other unforeseen situations (see weather,
etc.) are not included in the delivery time period.
6.
Payment methods The
customers of Thermidor.gr can choose from the following payment
options of their orders:
- Bank account deposit
- Via
credit, debit and prepaid cards of Visa, Mastercard, Maestro,
American Express, Diners
- Pay
on delivery
7.
Shipping / delivery methods Depending
on the address of the recipient, the delivery of orders is done
either by an employee of the company by the same means, or by a
cooperating courier service (courier), or through an agency. In
addition, the customer has the option to pick up his order from the
company's physical store, by appointment, free of charge.
8.
Issuance of receipt / invoice The
company is obliged to issue a retail sales receipt (or invoice based
on information that the customer will provide) for each purchase.
9.
Quality guarantee / returns The
team of Thermidor.gr, utilizing its long experience and know-how in
its field, guarantees the safekeeping and maintenance of the items in
the store catalog under professional conditions. In addition, it
makes every effort to ensure that each item is delivered to the
customer in perfect condition. In case of any defect in the product
or in its packaging, the customer is requested to contact
Thermidor.gr within five (5) working days, in order to launch either
the replacement of the product or the return of the money by credit
to a bank account or credit card (not cash).
10.
Restrictions of Use The
entire content of the site is registered based on EU legislation. and
is protected by international copyright law and international
procurement contracts. Material from Thermidor.gr as well as related
services, can not be copied, distributed or transmitted in any way if
not allowed by Thermidor.gr Users of the site can download a copy of
part or all of the material for personal, non-commercial use provided
that they do not modify the material in any way, nor delete or change
anything related to copyright and authenticity. All material on this
site is provided for lawful use only.
11.
Protection of personal data At
Thermidor we want you to know and have control over what data you
share with us and what we do with it. This text (called the Privacy
Policy) explains in simple words but also clearly what data we
collect and how we use it. Its purpose is to help you decide what
data you want to share with us and how.
Below is a brief
presentation on the most important points of the privacy policy, but
we suggest that you read the full text.
When you use Thermidor -
even without buying a product - we receive personal information from
you such as the IP address and the type of device you are using,
without them identifying you. In addition, by choosing to create an
Thermidor account, you share with us your e-mail address, your mobile
number, your name and details of your address. We use this
information to secure your account as well as to contact you about
issues that concern you.
At Thermidor he wants to make your
online shopping better. We give you the opportunity to save in your
account products that interest you. We use information from the
products you are looking for, seeing and storing to show you results
that may interest you most as well as to alert you to opportunities
that may interest you.
Thermidor provides the possibility of
public communication. Product reviews are public and visible to all
Thermidorvisitors.
Through your account settings you can choose
which data you will share with us and manage your preferences
regarding our communication with you and promotions.
For
any question or comment regarding this policy, do not hesitate to
contact us by email at info@Thermidor.gr.
DATA
YOU PROVIDE US All
the data you provide to us is required by the services we use in
order to work.
Account
information You
do not need to have an account to use or make a purchase from
Thermidor. If you choose to create an account we will ask you for the
following information:
Name
Last name
E-mail
Landline
or mobile phone
Address information
Login code
The
above information does not appear in public. Only your name appears
when you log in with the password, which only you know. Giving the
above information you can very easily make your online purchases,
without having to fill in the order form every time. You can also
track the progress of your order as well as the history of all your
orders. This information is also used by specialized staff of our
store to send the products of your order.
You can also
choose if you want to receive updates from offers and news of our
store.
Shipping
/ Billing Details If
you make a purchase through Thermidor, we will ask you for the
pricing and shipping details of the products you will buy. The
invoicing data is used for the issuance of the receipt or invoice and
is stored securely by Thermidor which is accessible only to
specialized staff of our store.
In order to be able to process
your order, we share the shipping details with the transport company,
where it will deliver your products.
If you choose card payment,
your card details are not saved by Thermidor, they are registered in
the payment form of the cooperating bank.
Data
we receive When
you use our services or visit our store, we may receive data that
concerns you. We use this data in order to provide our
services.
Cookies Cookies
are small text files that contain pieces of information that are
stored on your computer or device and that you send us each time you
visit. We use cookies in order to be able to offer you personalized
content and to measure the performance of Thermidor and to export
statistics for the use of our services. Most browsers accept cookies
automatically, however you can control the behavior of your browser
from its settings. However, keep in mind that cookies are necessary
in order for your account to work, although they are not necessary
for every use of the site.
Traffic
history All
network services have access to specific data sent from your device
while browsing the internet. So we also receive data from your
Thermidor navigation and from your interaction with our other
services, even if you do not have an Thermidor account. For example,
when you visit an Thermidor page. We call all this data Traffic
History.
This Traffic History includes information such as the
IP address, the type and manufacturer of your device, the type of
browser and operating system, the page you are visiting, the page
that referred you to us, the search terms you used and your
cookies.
We use this data to ensure that our services operate
safely and quickly, to improve the content we provide and to evaluate
its effectiveness. We may also use this data in conjunction with data
you provide to us to show you personalized content that you may be
more interested in.
INFORMATION
WE SHARE WITH THIRD PARTIES Thermidor
is made to make your online shopping better. In general, we do not
share your personal data with third parties. In cases where we do, we
do so either with your consent, or because it is necessary for us to
be able to provide our services, or because we must comply with
applicable laws.
Service
providers In
order to offer you our services, we in turn receive services from
companies located in the EU. and the USA. For example, we use Google
Analytics to better understand how our users use Thermidor, and we
use third-party data networks to connect our infrastructure to the
internet. We may share your personal data with some of these
providers, but in a manner consistent with our Policy and always with
a commitment that this data will be used solely in a manner that we
indicate. We also share your payment information with payment service
providers to make payments or make a transaction dispute.
Compliance
with the law We
may store, use or disclose your personal data if we deem it necessary
to comply with applicable law or an ongoing legal process, or to
protect the life of an individual, as well as to ensure its
integrity. our service against misuse, such as the dissemination of
defamatory, inappropriate or unwanted content. We can also do the
same to deal with fraud.
Ownership The
data you share with us are assets of our company and follow it.
However, you can request their deletion or correction at any time by
e-mail to info@Thermidor.gr.
Non
- personalized information We
share non-personalized information in the form of statistics or
aggregates about the popularity of products and categories, but we do
not share your personal information with them.
Manage
your data You
can check, correct and / or delete your data at any time through your
profile settings. You can also request deletion of your account. In
addition, you can choose to opt out of the processing of your
personal data if you wish.
Access
to your personal information and their information If
you have an Thermidor account, you can access your personal
information through your profile at any time and change, correct or
delete it if you wish.
Deletion You
can request the deletion of your account by sending us an e-mail at
info@Thermidor.gr
Exception
to editing You
can use your account settings to exclude your data from certain forms
of processing. For example, you can opt out of receiving newsletters
and turn off certain types of alerts.
Additional
information or assistance Do
not hesitate to contact us for any questions or comments regarding
the Privacy Policy.
Thermidor
AND CHILDREN Thermidor
IS NOT FOR CHILDREN AND YOU MUST BE AT LEAST 16 YEARS OLD TO USE OUR
SERVICES.
Changes
in our Policy We
will review this Policy from time to time, but its latest version
will always be available at https://Thermidor.gr/. If we consider a
review to be important, we will notify you by email using the address
you have stated in your account. In any case, by using our services
you accept this Policy and you are bound by its terms.
12.
Modifications of Terms Thermidor.gr
reserves the right to modify these terms, regarding future orders. By
using the site, you agree to be bound by these modifications as well
as the existing operating rules.
13.
Product prices The
indication "web price" that is listed on the products of
our page, Thermidor.gr, means that the specific products have a
different price if they are purchased through the online store
Thermidor.gr from the price at which they are available in the
physical our store. Thermidor.gr does not bear any responsibility and
does not cover differences in prices of products purchased from our
physical store and the customer found out afterwards the existence of
the product with a lower price at Thermidor.gr.
14.
Right of withdrawal Any
customer who buys a product from Thermidor.gr reserves the right
within fifteen (15) calendar days, to return the product or products
he bought for any reason, even unnecessarily and to request a
replacement with another product, a refund. The above right exists
only in case the product or products are in their original condition,
without being put into operation or used or the packaging or the
product itself has been damaged. In case Thermidor.gr finds that none
of the above applies, it reserves the right to refuse the customer
the replacement or the refund. The cost of returning the product or
products is borne by the customer.